Technology alone does not create trust.
Alongside the technical implementation, user acceptance is a central requirement for successfully bringing partially, highly and fully automated driving functions to market. Two decisive elements are a sufficient level of trust in system safety and a perceptible benefit, or positive user experience.
An intelligent visual assistant in the vehicle.
EMMI investigates the use of an intelligent visual assistant — an avatar — in various social roles and with different communicative functions in the context of automated driving. This forms the basis for empathetic interaction concepts and for building trust in an autonomously driving vehicle.
This is complemented by new display technologies such as holography in automotive glazing, as well as a verbal and auditory interface. In a final demonstrator, the individual building blocks are synthesised into a holistic multimodal interaction concept.
Empathetic interaction in an industry consortium.
Charamel developed the empathetic human-machine interaction together with Saint-Gobain Sekurit, CanControls, Cerence, DFKI and RWTH Aachen University — funded by the German Federal Ministry for Economic Affairs and Energy.